Mood Media® has an infrastructure of employed engineers together with project managers, IT network specialists and a network of pre-approved installation sub contractors who have all met our minimum standards of certification.
read moreAll Mood Media® installations are supported by a comprehensive service network comprising of a hotline for customer inquires, dedicated account management teams and service engineers.
A simple call from any store will connect our customers directly with the Mood Media® customer service department. Many service calls can be resolved ‘over the phone’ by trained Mood Media staff asking a series of questions to isolate the fault and interrogate diagnostic information received via the network connection.
If a service call is required, Mood Media® guarantee that an engineer will be on site within 48 hours.
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